Paperclip StudioRefund and Cancellation Policy
Last updated 29 October 2026
I want you to be happy with what you buy. This policy covers digital products sold by Paperclip Studio through Gumroad.
7-day refund
If a product isn't right for you, ask for a refund within 7 days of buying and I'll refund the purchase price.
How to ask
- Email paperclipstudio1@gmail.com with the email address you bought with and the product name, or
- use the refund option in your Gumroad receipt, if it's shown.
I'll reply within one to two business days. You don't need to explain in detail, but if something didn't work, telling me helps me fix it.
How the refund is paid
Refunds are made through Gumroad to the original payment method. Once I've approved it, it can take several business days to show up, depending on your bank or card issuer.
After a refund
Your license for the product ends, and you should delete the files. Because these are digital files that can't be physically returned, the refund window is based on trust, and I ask that refunds are used honestly.
Damaged or broken files
If a file is damaged, won't open or doesn't match the description, tell me which program and version you're using and what you see. I'll fix or replace it first. Please tell me within the 7-day refund window, so a refund is still possible if I can't fix it.
Cancellations
Everything I sell is a one-time payment. There are no subscriptions and nothing renews, so there's nothing to cancel.
Discounted purchases
If you bought with a discount, a refund returns the amount you actually paid.